This policy applies to all non-public, personal information that may be used to identify you, as our customer or potential customer or your family member (“Personal Information”), that is obtained by us in connection with providing a product or service to you as part of our U.S. operations.
Collection of Personal Information
We rely on many sources of information to understand and meet our customers’ and potential customers’ needs and to fulfill our business objectives, including Personal Information that may be collected by Charles Moving and Storage or our estimators or other representatives or third-party companies authorized to act on our behalf (“Representatives”). These sources may include:
This information may include your name, street and email address, phone number, and may also include financial information, such as credit card or other bank account data. In the case of moving and storage services, this information may also include your origin address and destination address, details about the nature of the goods being shipped, and the names and contact information for other persons involved in the shipment or authorized to provide direction on your behalf.
We do not knowingly collect Personal Information on our Web sites directly from children and will destroy such information if we become aware that a child has disclosed such information to us without proper parental consent.
What We Do With Your Personal Information
How We Protect Your Personal Information
We use reasonable measures to safeguard the security and integrity of your Personal Information through procedures and technology designed for that purpose. For example:
Cookies and Internet-Related Information
Each computer that connects to the Internet is assigned a unique number (IP address) for identification purposes. The Web servers for Charles Moving and Storage Inc, use an extended log file format which captures the date and time of visit; referring address (location from which a visitor comes to our site); type of Internet browser; and visitor’s IP address. This log file does not capture a visitor’s email address.
Cookies may be used by Charles Moving and Storage Inc, to (i) allow us to personalize information for certain segments of our customer base, (ii) allow us to associate individual customers with their information profiles, (iii) keep track of and administer user status, preferences, business information and other information provided by a user, (iv) for security purposes, (v) to understand visitor usage of Charles Moving and Storage Inc, Web sites on an anonymous basis, and (vi) to evaluate the effectiveness of certain of our advertising efforts.
Other Internet sites you visit hosted by third-party businesses, including those linked to Charles Moving and Storage Inc websites, may have their own privacy policies or no policy at all. Other websites may use Personal Information differently than we do, and Charles Moving and Storage Inc are not responsible or liable for the independent privacy policies of those third-party sites. The inclusion of any link does not necessarily imply that Charles Moving and Storage Inc endorse the third party company, its Internet site, or any products or services that it may promote or sell.
When you leave one of our sites to visit one of those sites, the information transferred to the third party may include the referring address, which discloses the fact that you came from our website. This practice allows the third party to monitor its own Internet traffic.