You Need Answers and We’ve Got Them
1. How can I be sure Charles Moving & Storage is dependable?
Charles Moving & Storage has been in business since 1997. We are a member of the American Moving and Storage Association, the Better Business Bureau, and New Jersey Movers and Warehousemen’s Association. We perform over 1,500+ moves each year. Because of our reputation, many large van lines refer their smaller shipments to us.
2. How does Charles Moving & Storage arrive at my final price?
A complete list of items should be given to Charles Moving & Storage. The final price will be determined along with other factors associated with the move, such as stairs, elevators, or packing. With this information, our computer system will estimate your items – dimensional weight and arrive at the estimated price.
3. How do I know that my price will not increase?
Our estimated prices are based on the items that you request transportation for. If fewer items are shipped, the price will decrease. If more items are shipped, the price will increase.
4. Does Charles Moving & Storage provide packing?
Charles Moving & Storage utilizes the very latest in packing technology, techniques and materials. We are able to pack delicate, precious or valuable items.
5. How should I prepare my items for safe traveling?
Charles Moving & Storage suggests that all cartons be sealed securely and tightly. Items should not be loose within a box. Please remember to remove all items from drawers and cabinets. When packing fragile items, remember to use wrappings such as towels, blankets, and bubble wrap to protect them.
6. Do I need to purchase Insurance?
Any Charles Moving & Storage shipment is automatically covered for 60 cents per pound per article. The valuation coverage will protect against loss and/or damage of all goods packed and moved by Charles Moving & Storage Inc. (customer-packed boxes may be covered for loss only). Any items that you deem valuable should be packed by Charles Moving & Storage.
7. Does Charles Moving & Storage have storage facilities? How long may items be stored?
Yes! Our storage facilities provide clean and safe handling for all of your items. You may store your items for as long as you need.
8. What types of payment will Charles Moving & Storage accept?
Payment is expected at time of pickup. Acceptable methods of payment include cash, cashier’s check, Visa, MasterCard and Discover. In the unlikely event that a portion of your charges will be COD, payment must be made in either cash or cashier’s check.